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"OUR MISSION" -- To be the preferred vendor for lifting, loading and handling solutions throughout The Americas and the Caribbean.
"OUR PLEDGE" -- Through a network of knowledgeable and motivated dealers, we will deliver lifting, loading and handling solutions that improve each customer's business results with...
- Innovative, leading-edge products that increase productivity;
- Superior engineering that maximizes operating time and functionality; and
- Exceptional product value combined with high resale value for the best return on investment
PALFINGER North America's CORE VALUES guide our behaviour and decision making:
Commitment:
We will work hard over the long haul to assure the success and well being of customers, dealers and employees.
Competitiveness:
We strive for excellence in all we do and push to exceed our customers' expectations.
Customer Focus:
We must understand our customers' true business needs and provide them with high quality, cost-effective and timely solutions.
Education:
We offer exceptional on-going training opportunities to employees, dealers, and customers because working smarter increases the benefits of our business solutions.
Innovation:
Building on our heritage of leading-edge product technology, we approach every business challenge with the same creativity that we apply to customers' lifting, loading and handling needs.
Integrity:
We take full responsibility for our promises and commitments, recognizing that honesty and accountability are essential for beneficial business relationships.
Respect:
We treat each person frankly with compassion and respect to build a positive and productive work environment.
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